This Privacy Notice provides information on the collection, use and sharing of personal information by Viz.ai Netherlands BV, Viz.ai Group and its business partners. It covers the processing of your data when you interact with Viz.ai Netherlands BV and Viz.ai Group or our business partners because of our marketing activities, use of our website or during our day-to-day business to business support activities for our customers, suppliers and business associates.
This Privacy Notice also explains the privacy rights you have in relation to the processing activities undertaken by Viz.ai Netherlands BV, by Viz.ai Group and our business partners on your Personal Data. Personal Data means information that identifies an individual or information that could be used to identify an individual.
This Privacy Notice does not refer to the information processed by the Viz.ai application. A separate GDPR and DPA 2018 Privacy Notice for this can be found at https://www.viz.ai/privacy-policies/customers/eu.
This Privacy Notice applies to the processing of personal information by Viz.ai Netherlands BV and Viz.ai Group belonging to visitors and users of the Viz.ai website, attendees of Viz.ai Netherlands BV and Viz.ai Group events. Customers and prospective customers, their representatives, suppliers, and business partners of Viz.ai Netherlands BV and Viz.ai Group. View more details
This Privacy Notice applies to the processing of Personal Data by Viz.ai of
Viz.ai is Netherlands and Viz.ai Group are responsible for processing your information as described in this Privacy Notice. View more details
Viz.ai and its associated business entities, acting as a Data Controller are responsible for processing your Personal Data as described in this Privacy Notice. Viz.ai Netherlands and Viz.ai Group business entities and their contact details are listed here. Viz.ai uses several suppliers outside of the Viz.ai Group to process Personal Data as a part of its business activities. A list of these suppliers can be found here.
Viz.ai Netherlands BV and Viz.ai Group have partnered with Medronic International Trading Sarl and undertake joint activities together to further sales, marketing and business development. Medtronic EU are a seperate organisation to Viz.ai Netherlands BV and Viz.ai Group and have different policies so may process your data in a different manner to Viz.ai Netherlands BV and Viz.ai Group. Their privacy statement and DPO contact details can be found at https://europe.medtronic.com/xd-en/privacy-statement.html
Viz.ai Netherlands BV and Viz.ai Group processes both online and offline data that may directly or indirectly identify you. View more details
Viz.ai processes Personal Data collected both online and offline.
Examples of specific information Viz.ai Netherlands and Viz.ai Group collects includes:
We use your personal information to respond to your requests, to deliver and improve functionality on our website, to process orders and contracts, to sell our services and to comply with applicable laws. View more details
Viz.ai may use your Personal Data for the following business purposes
If you order products or services from Viz.ai Netherlands BV or Viz.ai Group we will process Personal Data about you to administer and engage in relevant transactions. These include the creation of an account, recording the products and services you use or order and your relationship to them, administering contracts, supporting our products and any requests you may make around them.
If you contact us via any means, we need to process the Personal Data that you have provided so we can communicate with you and respond to any requests or enquiries. We may also interact with you on social networks such as LinkedIn if you contact us via that mean.
We may process your Personal Data to analyse, improve, develop and optimise the Viz.ai website.
Viz.ai Netherlands BV and Viz.ai Group may use Personal Data about you to notify you of our products and services, events and conferences organised by Viz.ai Netherlands BV and Viz.ai Group, its suppliers and business partners to further the sales of Viz.ai products and services. This can include modification of our propositions for a specific purpose based upon your need or upon the Personal Data you have provided to us.
We may collect Personal Data from our website that is used to inform security and operations management in order to help keep our website, networks, and systems secure. We can also use this information to investigate or prevent cyber attacks and unlawful activity or to detect bots.
There are occasions where Viz.ai Netherlands BV and Viz.ai Group may need to process Personal Data to comply with a legal obligation, applicable law or regulations. For example, we may need to defend a legal claim or respond to a request from a regulator or government authority. Viz.ai Netherland BV and Viz.ai Group may also process Personal Data in the operation of our business where internal audits, investigations, finance or accounting purposes may require access to your Personal Data. Where you data is used
Viz.ai Netherlands BV and Viz.ai Group will only process your Personal Data if there is a legal reason to do so that is recognised under the GDPR and Applicable Law. View more details
Viz.ai Netherlands BV and Viz.ai Group must have a lawful basis for the processing of your Personal Data in the EU. Our lawful basis for processing includes:
To communicate with you and to respond to your requests in some EU jurisdictions we rely upon a Legitimate Interest to process your Personal Data
We may process your Personal Data for marketing and sales activities based upon Legitimate Interest
We also rely upon Legitimate Interest to analyse, develop, improve and optimise our website, products and services and to use your Personal Data to maintain and improve the security of our website, networks and systems
We sometimes rely upon your consent to process your Personal Data where this is indicated at the time your personal data is collected.
When we engage in transactions with customers, suppliers, or business partners we need to process your Personal Data to either enter into or to meet our obligations under a contract.
There are certain legal obligations that must be met by companies such as Viz.ai Netherlands BV and Viz.ai Group. Where there is a need to comply with applicable laws and regulations, we may be legally obliged to share your Personal Data.
Viz.ai Netherlands BV and Viz.ai Group keeps your data only for as long as is necessary to provide our products and services to you or to fulfil a legal obligation that requires us to keep records for a defined period. View more details
Viz.ai Netherlands BV and Viz.ai Group retain information for the following retention periods
The information we collect when we engage in transactions with customers, suppliers, and business partners to process information about or relating to our products and services will be retained for the duration of the transaction or services period.
Where there is a legal obligation to retain records for a legal or compliance purpose information will be kept for a longer period in line with statutory retention periods for the type of information required to be kept.
If you have subscribed to marketing emails or updates your information will be kept for as long as you are subscribed to our distribution list.
Contact information such as your email address or phone number that has been collected from our online or offline activities and events will be retained for as long as we have an active relationship with you. We treat you as an active contact if you have interacted with Viz.ai Netherlands BV or Viz.ai Group or if you have updated your contact details and preferences in the past 18 months and you have not made a deletion or do not contact / opt out request.
Personal Data needed to retain your opt-out preferences is kept for a period of two years or longer if required by applicable laws.
Your personal information is only shared for a specified purpose within Viz.ai Netherlands BV and Viz.ai Group, with our suppliers, business partners and with lawful authorities such as government and law enforcement agencies. View more details
As an international organisation Viz.ai Netherlands BV and Viz.ai Group shares information about you throughout its international operations to the extent necessary to perform its business with you, it suppliers and business partners. All Viz.ai Netherlands BV and Viz.ai Group employees, suppliers and business partners are only authorised to access personal information to fulfil an applicable and specific purpose and to perform their job functions.
Viz.ai Netherlands BV and Viz.ai Group is a Data Controller and shares Personal Data with third parties for the following reasons or business purposes:
Where information is shared with a third party, Viz.ai Netherlands BV and Viz.ai Group has undertaken the appropriate amount of due diligence to ensure that the necessary contractual, technical, and organisational measures are in place to ensure that your Personal Data is processed only to the extent that is necessary, consistent with this Privacy Notice, and in accordance with applicable laws.
As an international organisation Viz.ai Netherlands BV and Viz Group exports data to fulfil its business obligations and operations. Where we export data we always ensure that the appropriate controls are in place to protect your Personal Data before it is exported. View more details
Where data is exported by Viz.ai Netherlands BV and Viz.ai Group it is only transferred to a recipient that resides in a country that has adequate data protection measures, or a recognised international transfer mechanism is in place by law. Where this is not possible, we always ensure that adequate measures including risk assessments and contractual obligations such as EU Model Standard Contract Clauses are used to protect your Personal Data.
Viz.ai Netherlands BV and Viz.ai Group conform to several internationally recognised standards that assure the appropriate organisational, technical, and physical security measures are in place to protect your Personal Data against accidental, unlawful destruction or loss, damage, alteration disclosure, access, or use. View more details
Viz.ai Netherlands BV is a subsidiary company of Viz.ai Inc. In the United States Viz.ai Inc is a regulated entity under the Health Insurance Portability and Accountability Act (HIPAA) and has implemented several key security and privacy standards, controls, and measures to adhere to this act and to meet the requirements of others such as the GDPR. These are shared with Viz.ai Netherlands BV.
The security standards and controls currently met or used by Viz.ai Netherlands BV and Viz.ai Group include that are applicable to your Personal Data includes:
The Viz.ai Group management team are accountable for the development, implementation and upkeep of Viz.ai Group and Viz.ai Netherlands BV information security management system, security measures and associated certifications. Day to day responsibility for the Viz.ai Group and Viz.ai Netherlands BV ISMS resides with Viz.ai’s Group Chief Information Security Officer (CISO)
All third-party business partners and suppliers are contractually obligated to meet the requirements of Viz.ai Group and Viz.ai Netherlands BV security policies and this Privacy Notice.
You can choose to opt-out of third-party sharing, under certain circumstances you can object to our processing your data, you can also restrict our use of your personal information, you can also request us to delete, change or correct your personal information. You can also request to see what personal information we hold on you. View more details
You have several choices in respect of the Personal Data we process about you:
You may opt out of or withdraw consent for any previously provided permission given to Viz.ai Netherlands BV or Viz.ai Group for processing your Personal Data.
You may ask us to delete all or some of the Personal Data we have about you. Where we are unable to delete your data, we will inform you of why we are unable to do so. Example reasons preventing deletion could include contractual or legal obligations. Should we not be able to delete your data, you have the right to contact a Supervisory Authority for their view on the matter.
You can ask us to change or update information about you in certain cases, such as if the information we have on you is inaccurate.
You can ask us to stop using some or all of the personal data that we hold about you, for example where you believe we have no legal right to keep using it. You can also ask us to limit the use of your Personal Data if it is inaccurate or if you disagree with our legitimate interest justification for the use of your data.
You can ask for a copy of the information we hold about you. Where possible we will provide this in a machine-readable format. Where we are unable to do so, we will provide you with a reason why we cannot provide it in a machine-readable form.
If you would like to contact us to exercise your rights under data protection laws, please send an email to DPO@viz.ai and our Data Protection Officer will assist you.
Viz.ai Netherlands BV and Viz.ai Group have appointed a UK and EU Data Protection Officer who can be contacted regarding all data protection matters pertaining to Viz.ai Netherlands BV and Viz.ai Group via email to DPO@viz.ai. Further contact details are given below. View more details
For data protection matters relating to the US or other Jurisdictions please contact the US office listed at the end of this document.
For data protection matters in the UK or EU please write to the UK and EU Data Protection Officer at
Mr Paul Benedek
Excis Networks Limited,
3-4 Bower Terrace,
For all data protection matters, you can send an email directly to DPO@viz.ai where we will endeavour to assist you.
If you have any complaints, please contact Viz.ai Netherlands BV in the first instance via our DPO where we will assist you where we can. If we cannot resolve your issue and you wish to complain, you can do so by contacting the data protection supervisory authority for your country or jurisdiction. Further information can be found here. View more details
If you have any complaints regarding Viz.ai’s Netherland BV or Viz.ai Group compliance with this Privacy Notice or to other data protection matters, please contact us in the first instance at DPO@viz.ai and we will investigate. We will attempt to resolve any complaints or issues that you may have in accordance with this Privacy Notice and Applicable Law.
If you are unhappy with the investigation or attempts to resolve your complaint, you have the right to compliant to the Supervisory Authority in your country or jurisdiction. A list of these Supervisory Authorities and how to contact them can be found here https://iapp.org/resources/article/how-to-provide-dpo-contact-information-to-your-dpa/ .
Viz.ai Netherlands BV can be contacted via post at:
Viz.ai Netherlands BV
Viz.ai is a group company with subsidiaries in the UK, Netherlands and Israel. It is headquartered in the United States and can be contacted at:
1819 Polk Street 293
Telephone +1 866.849.4980